Terms & Conditions

You must agree to the terms and conditions set out prior to purchasing a custom. Completion and submittal of the Order A Custom form does not automatically convey acceptance. If, in the unlikely event, we are unable to fulfill your custom for reasons beyond our control you will receive a full 100% refund of any monies paid to us.

If you are unable to complete purchase, we will be unable to refund the booking deposit if material goods, studio bookings and performer bookings have been made. No deposit will re required until you are happy to proceed with the custom video.

We will discuss with you a completion date, and, as long as you are satisfied with the turnaround, we will book the filming slot and arrange your custom. Once your custom is ready, we will ask for the remaining amount to be paid. You will then receive your download with 24 hours after payment is received.

Should you need to re-download your custom, please contact us and we can refresh the download link as it will automatically expire after 7 days.

All copyrights including audio & visual content, scenes, scripting, logos, imaging, branding and text remain the property and ownership of Bluelight Media Group. Any videos purchased through this site cannot be shared, uploaded, broadcast or used for any commercial gain. Please contact us for commercial licensing










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